Are you looking for an exciting new job with flexible hours alongside your study? Start as a French-speaking Customer Service Agent at Basic-Fit in Hoofddorp (near Amsterdam and Leiden).
A flexible part time job for French speaking service-oriented students
Flexible work hours: 14 hours p.w. availability from Mo to Fri between 15:00 and 21:00h and Sat between 10:00 en 15:00h
For students who are proficient in English or Dutch as well
Work location next to Hoofddorp train station
Internships and career opportunities.
The company Basic-Fit is a fast-growing international organization focused on personal health and fitness. Its headquarters is currently based in Hoofddorp (where you will also be working). The atmosphere at the office can be described as energetic with an enthusiastic and hard-working team. Taking initiative and sharing ideas are highly valued qualities of its employees. Internships and career opportunities are long-term possibilities. Basic-Fit can be described as informal, approachable, flexible, young and sportive.
Responsibilites As a French-speaking Customer Service Agent at Basic-Fit your tasks are targeted at the Belgium francophone market. Your responsibilities are:
You contact new customers after their first month of subscription. You are tasked to ask about their initial motivation to subscribe, about their experiences so far and if they would be interested in a ‘kick-start’-session which includes a thorough introduction in fitness and health by a Basic-Fit instructor.
You are responsible for contacting customers whose current subscription will end soon and ask them about their experiences. This is purely meant to gain insight in customer experiences, not to re-subscribe them on the phone.
Furthermore, you contact prospective customers who have been introduced by current subscribers and ask them about their experience with the free lesson they were offered and to gauge their interest in a full membership.
Work hours You can work from Monday till Friday between 15:00 and 21:00h and Saturday between 10:00 and 15:00h. Please submit a minimum availability of 14 hours per week.
Student at a university (or university of applied sciences) and you will be studying for at least six more months;
Proficient in French, both spoken and written;
Preferably proficient in English and Dutch, both spoken and written;
A pleasant conversational partner and a good listener;
Interested in health and fitness;
You are enthusiastic, proactive and not afraid to ask questions.